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Privacy Policy

Dated May 24, 2018

Ruth’s Toffee, LLC, a Colorado Limited Liability Company (“Ruth’s Toffee”) respects the privacy of our users and the importance of the information they entrust to us. This Privacy Policy (“Policy”) explains data collection and use practices of the www.ruthstoffee.com site (the “Site”). By accessing the Site, you are consenting to the information collection and use practices described in this Policy.

Information We May Collect

We will ask you when we need information that personally identifies you (“personal information”) or allows us to contact you to provide a product or service or carry out a transaction that you have requested. The personal information we collect may include, without limitation, your name, e-mail address, address, and phone number. If you order products through the Site, you will also be requested to provide your credit card information. Your credit card and billing information is used exclusively by Ruth’s Toffee and by our third party payment processor to bill you for the products you have ordered.

We also may collect other types of information in the following ways when you visit our Ruth’s Toffee website:

  • Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends.
  • We may assign your computer one or more cookies which may collect information to facilitate access to our website and to personalize your online experience.
  • We may use standard Internet tools, such web beacons, which collect information that tracks your use of our website and enables us to customize our services and advertisements.
  • We use third party analytics tools, such as Google Analytics, to collect and analyze certain user information and behavior. This information may include demographic and interest information, such as age, gender and users interests. We use this information for internal business purposes on an aggregated, anonymous basis. To opt-out of Google Analytics data collection, you can visit the following site and follow the opt-out procedures: https://tools.google.com/dlpage/gaoptout/
  • We may also collect certain information, such as the URL of the last web page you visited before coming to our Site, your preferences and settings (e.g., time zone), the ads you clicked on or viewed on our Site (if any), how long you stayed on our Site and what services and features you used.

Protection of Children’s Information

We do not knowingly collect personal information from children under the age of 13. Should we ever do so, we will comply with the Children’s Online Privacy Protection Act.

How We May Use Information We Collect

We may use information to:

  • Provide our products and services and improve and customize services;
  • Send newsletters to our users and make special offers;
  • Offer products and services that may be of interest to you;
  • Process payment for products or services you order via our website;
  • Customize the advertising and content that you see on our website;
  • Facilitate use of our website;
  • Publicly display feedback and comments posted by you on our properties (e.g., use your name, photograph, video submissions and comments when you post feedback on our Facebook page);
  • Display information about your friends (e.g., their name, photograph and comments) that is automatically uploaded when they comment on Facebook messages that you post to our page;
  • Manage your account and your preferences;
  • Analyze use of and improve our website, products and services;
  • Identify and protect against fraudulent transactions and other misuses of our website; and
  • Enforce our Terms of Use.

With Whom We May Share Information We Collect

We will not share your personal information with others except as indicated below, or except when we inform you in advance and give you the opportunity to opt out. We may share personal information with:

  • Service providers, such as credit-card payment processors, performing services on our behalf;
  • Other businesses with which we partner or which we carefully select to offer you products, services, and promotions through our website or offline; and
  • Other third parties in limited circumstances, such as reporting suspected criminal activity, complying with legal requirements, preventing fraud, and protecting the safety of our users.
  • We may share aggregated, anonymous information in any of the above situations and also with service providers, advertisers and others for our own marketing purposes and for purposes of improving the manner in which, and to whom, we offer our services.

Your Choices

You may choose:

  • Not to provide personal information, although that may result in your inability to obtain certain services or use certain features of our website;
  • To stop receiving promotional emails or newsletters from us by sending an email to ruth@ruthstoffee.com;
  • To delete or decline cookies by changing your browser settings, although if you do so, some of the features or services of our website may not function properly;
  • To review and update your personal information by contacting us at the email address below or, if you have an online account on our website, by logging into that account.
  • You may opt-out of any Google Analytics-related collection by visiting the following site and following the opt-out procedures: https://tools.google.com/dlpage/gaoptout/.

Security & PCI Compliance

We take appropriate commercially reasonable physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, or disclosure.

PCI is a worldwide security standard assembled by the Payment Card Industry Security Standards Council (PCI SSC). Payment Card Industry Data Security Standards (PCI DSS) are network security and business practice guidelines adopted by Visa, MasterCard, American Express, Discover, Card, and JCB to establish a minimum security standard to protect customer’s payment card information. It’s a requirement for all merchants that store, transmit, or process payment card information. Ruth’s Toffee’s Site has security measures in place to protect the loss, misuse, and alteration of the material and information under our control and adheres to international PCI compliance standards for data security.

Third-Party Links

The Ruth’s Toffee website may link to websites operated by third parties that we do not control. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. This Policy applies solely to information collected by us through the Ruth’s Toffee website or services and does not apply to these third-party websites. The ability to access information of third parties from the Ruth’s Toffee website or services, or links to other websites or locations, is for your convenience only and does not signify our endorsement of such third parties, their products, services, websites, locations, or their content.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can use this form to request your user data.

Privacy Policy Changes

Ruth’s Toffee reserves the right to change, modify, add, or remove portions of this Policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. However, we will not use your Personal Information in a way that is materially different than the uses described in this Policy without giving you an opportunity to opt out of such differing uses. Your continued use of the Ruth’s Toffee website or services after this Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the Policy, as amended.

How to Contact Us

If you have any questions about this Policy, or our information practices, please contact us by email at Ruth@ruthstoffee.com or postal mail below:

Ruth’s Toffee, LLC
PO Box 675
Nucla, CO 81424

 

 

 

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